Support / Using Binda

Using Binda

A guide to the six things Binda does, day to day. Everything is designed to be reassuring — clear, unhurried, and free of manufactured urgency.

Medications

The Medications screen answers one question calmly: what’s due now? You’ll never have to wonder again whether someone gave Mom her 9am pill.

Log a dose

1. Open Medications. Doses that are due appear at the top.
2. Tap a dose and mark it given (or note it as missed).
3. Optionally turn on photo confirmation to attach a quick picture of the dose as a record for the team.

The optional pill-photo check

If you add a photo, Binda can run an optional in-app check and tell you whether the pills look consistent with the medication on file. It’s a gentle safety touch — advisory only, never a diagnosis or medical advice. You’re always in control of what gets logged.

Colors that mean something without alarming you

• Given — a muted sage. Reassuring.
• Due / scheduled — a calm gold. Not urgent.
• Missed — a soft clay-rose. Never a jarring red.

Shifts & timekeeping

Caregivers track their time, and the whole team sees what happened during each visit.

Clock in and out

1. At the start of a visit, tap Clock in on the Caregiver home.
2. At the end, tap Clock out.
3. Write a short handoff note — a couple of lines about how the visit went. It flows into the team timeline so the next person is caught up.

Some caregivers submit timesheets instead of clocking in and out — this is configured per caregiver by the coordinator. Either way, hours are recorded and visible to whoever has permission.

Notes & observations

Notes are how the team keeps a shared, honest record of how someone is doing.

Quick tagged observations

Tap an observation type and jot a quick note. Types include mood, meals, sleep, mobility, fluids, and pain. Over time these build a picture the whole team — and the doctor — can rely on.

Freeform notes

Write anything longer as a freeform note. Everyone with access to notes can read them.

Catch up with a summary

When you’ve been away, open the optional short summary of recent notes to catch up fast instead of scrolling everything. It’s there when you want it and out of the way when you don’t.

Doctors & appointments

Keep every provider and visit in one place, so nobody’s digging through texts to find the cardiologist’s number.

• Provider directory — add each doctor and specialist with their details.
• Upcoming appointments — see what’s next at a glance.
• Appointment requests — a caregiver can request an appointment (“Mom should see the podiatrist”), and the coordinator schedules it. This keeps scheduling in one pair of hands while letting caregivers flag what they’re seeing.
• Insurance & coverage — record Medicare, Medicaid, or a private plan (insurer, plan, member ID, group number, member-services phone) right on this page, so it’s one tap away when a doctor or the office needs it. The coordinator manages these entries; an invited doctor can view them.

Invite a doctor to Binda

You can give a doctor or specialist their own sign-in so they see exactly what you choose — and nothing else.

1. When you add a doctor, tick “Invite to Binda” and enter their email — or open a provider already in the directory and choose “Invite this doctor to Binda.”
2. Set what they can see with a few simple toggles (see Team & permissions).
3. Binda emails them a sign-in link. Doctors join for free.

Family feed

The family feed is a warm, low-pressure stream that distant relatives can scroll without becoming a project manager.

• Share calm updates — “Dad had a good afternoon in the garden.”
• Family can react and comment without joining the daily logistics.
• No anxiety-inducing alerts. It’s a way to feel connected, not a task list.

What family sees here is separate from the clinical notes above — that separation is deliberate, and you control it in permissions.

Team & permissions

The coordinator sets who sees what. Roles come with sensible defaults, and you can override any of them per section.

Invite someone

1. Open Team and tap Invite.
2. Enter their name and email and choose a role: caregiver, family, doctor, or observer.
3. Binda sends the invitation. Caregivers and family join for free.

Adjust what a person can see

Open a team member and use the per-section permissions to fine-tune access. For example:

• A doctor sees clinical data, not finances.
• A family member sees updates, not the timesheet.
• A caregiver sees their own work, not a coworker’s.

Setting a doctor’s access

When you invite a doctor (see Doctors & appointments), you choose what they can see with a few toggles — each set to Hidden, View, or Edit:

• Medications
• Notes & observations (including the AI summary) — view only
• Doctors — the provider directory
• Doctor’s appointments — the calendar and history, controlled separately from the directory

They only ever see the sections you turn on — never hours, expenses, or the family feed.

Working across circles

Each person you care for has their own circle — their own care manager, medications, notes, and team. If you help with more than one (say you're a caregiver for two families, or a family member coordinating a parent and an in-law), Binda keeps them completely separate, and you switch between them with one tap.

• On the web — use the circle switcher at the top of the left sidebar. It shows whose care you're viewing; tap it to see all your circles and pick another. Everything reloads for that person.
• In the app — go to Settings → Switch circle and choose the circle you want. Binda remembers the last one you were in, so you land back where you left off.

The shareable shift report

When a caregiver finishes a shift, they can generate a private shift report link. A family member can open it in a browser without an account — a calm, branded summary of how the visit went. It’s often a family’s first impression of Binda.

1. Finish a shift and tap Share shift report.
2. Send the private link by text or email.
3. The recipient opens it in any browser — no sign-in, no app required.