Support / Contact

Contact us

We’re a small team and we read every message. Whether something’s broken or you’re just not sure how to do something, reach out — we’ll help.

Email support

The best way to reach us. We typically reply within one business day.

Get help in the app

Open Settings → Help in Binda to reach support with your account details attached — it’s the fastest way for us to look into something specific.

What to include

To help us help you faster, tell us:

  • The email address on your Binda account.
  • Your device (iPhone, Android, or web) and roughly what version.
  • What you were doing and what happened instead. A screenshot helps a lot.
Please don’t email passwords or full medication details. We never need your password, and we can look up your account from your email alone.

Before you write, these might help

Cancel or change a plan

Handle billing on Apple, Google, or the web.

I didn’t get my invite

How to join a plan you were added to.

Delete my account

What’s removed and what’s retained.

Company details

Binda Health LLC

support@binda.health · binda.health