How can we help?

Binda helps the person organizing someone else’s care — often an adult daughter or son coordinating a parent’s care — keep medications, shifts, notes, appointments, and family updates in one calm place. It’s built for four kinds of people:

• The family coordinator — the person managing everything (and the one who pays for the plan).
• Paid caregivers — agency or independent. Free to use.
• Distant family — kept gently in the loop through the family feed.
• Doctors and specialists — invited to see only the parts they need.

Binda is free for caregivers, family members, and doctors — they’re invited to a plan at no cost. The family coordinator pays for the care plan through a subscription. There’s a free Starter tier and a 14-day free trial on the paid plans so you can try everything first. See Plans & billing.

Open the care plan, go to Team, and tap Invite. Choose their role (caregiver, family, doctor, or observer) and Binda sends them an invitation. Roles come with sensible defaults for what they can see, and you can fine-tune permissions per section. Full walkthrough in Team & permissions.

On the Medications screen, find the dose under “what’s due now” and mark it given. You can add an optional photo confirmation, and there’s an optional in-app pill-photo check that flags if what’s pictured doesn’t look consistent with the medication on file. Details in Medications.

No — the coordinator decides. By default, clinical-operational details like caregiver notes and timesheets are hidden from family, who see the warm family feed instead. A doctor sees clinical data, not finances; a caregiver sees their own work, not a coworker’s. See Team & permissions.

It depends where you subscribed. On iPhone/iPad, manage it in your Apple subscriptions; on Android, in Google Play; on the web, through the billing portal in Settings. Step-by-step for each in Plans & billing.

Go to Settings → Delete account inside the app. Your personal data is removed. Care records you wrote during a shift (dose logs, notes, shift reports) stay with the family’s care plan, attributed only as “Former caregiver.” Read why in Privacy & data.

Yes. Open app.binda.health/demo in any browser and you’ll be dropped into a fully populated care circle — medications, notes, the family feed, appointments, all already there. No account, no card, nothing to install.

It’s a private copy that belongs to you alone, so you can add, change, and delete anything without affecting another visitor. It disappears about a day later, along with everything you did in it.

Yes — up to four photos on any note, chosen from your photo library. Binda shrinks them before uploading so they don’t eat your plan’s storage.

They stay inside the care team: an invited doctor never sees them, and they’re never sent to the AI that writes the summary. Only the care manager can share a note and its photos to the family feed. Photos are part of the paid plans — see Notes & observations.

Because making a summary means sending the circle’s notes to an AI service (Anthropic’s Claude), AI help is off for every circle until the care manager turns it on — in the AI summary page, or Plan settings → Privacy. The care manager can switch it off again at any time, and the decision is recorded. Everything else in Binda works the same either way. More in AI help.

No. Your check-in is private to you — the care manager, family and doctors cannot see your answers or your result. If you choose to ask your circle for support, they see only the kinds of help you ticked, never a score.

It is a self-check, not medical advice or a diagnosis. If you are in crisis, call or text 988 (US). More in Your own check-in.

Yes. Tell Binda the diagnosis when you set up the care plan (or later, in Plan settings) and you’ll get two things: a list of suggested tasks you can add with one tap, and ten short guides — late-day confusion, wandering, eating, sleep, when to call the doctor, and looking after yourself — on a card at the bottom of your Home and on the Resources page.

Nothing is added to your plan for you. It’s general information for family caregivers, not medical advice. See If they have dementia.

No. Someone invited as a Respite worker writes their own visit notes and can read those, but not the rest of the circle’s notes. Instead they see a short summary of the last 60 days, so they arrive knowing what matters without reading everything you’ve written.

You can change this for any individual on the Team page. See Team & permissions.

No — pause them. Open them on Team and tap Pause: they stay in the circle and keep their history, but see nothing until you resume them. You can also set a date for access to end on its own. See Team & permissions.