Everyone knowing what they need to know
Care falls apart in the gaps — the thing the morning caregiver noticed and the evening one never heard, the question the family asks three times because nobody wrote the answer down. Binda's communication tools exist to close those gaps without turning anyone's phone into a firehose.
Notes & observations
A note is how a caregiver says what happened. It can be a sentence. It can also be tagged with what it was about, which is what turns a pile of notes into something you can actually read a pattern out of.
Notes are threaded too, so a manager's question and the caregiver's answer stay attached to the thing they were about.
Photos on notes
Some things are far easier to show than to describe — a rash, a bruise, a meal that actually got eaten, a wound that is or isn't healing. Caregivers can attach photos to a note; they are downscaled on the way up, stored against the circle, and counted against its storage so nobody is surprised by a bill.
Care falls apart in the gaps — the thing the morning caregiver noticed and the evening one never heard.
Why this exists
AI summaries
Nobody wants to read forty notes before a doctor's appointment. Binda reads them for you.
Notes access has a middle setting for exactly this — summary only — which shows a person the digest without the individual notes behind it. That is how you give a doctor the shape of a month without handing over every private observation a caregiver made.
The Today card
Home opens on what is happening now: today's medications and where they stand, who is on shift, what tasks are outstanding, what needs attention. Care managers and caregivers can customise which cards appear and in what order, per circle, so the top of the screen is the thing that person actually opens the app for.
Alerts, and control over them
Alerts appear in the app and on the phone, and every one of them is tappable through to the thing it is about — a “your trial ends in two days” that leads nowhere is worse than no alert at all.
New appointments
When a visit is scheduled for the care recipient.
Appointment requests
When a caregiver asks for a visit to be scheduled.
Medication changes
When a medication or its schedule changes.
Concerning updates
When a caregiver flags a day as concerning.
Note replies
When someone replies to a note you're part of.
New agreements
When an agreement needs your acknowledgement.
Each person turns these on and off for themselves in alert settings, and the list they see is filtered to their role — a family member is never offered a toggle for something only a caregiver would receive.
The family feed
Your brother across the country loves your father and does not want to be a project manager. The family feed is for him: warm, plain-language updates — “Dad had a calm afternoon and ate all of his lunch” — with hearts and comments, and none of the clinical detail.
It is a separate surface from the care team's notes on purpose. Clinical observations stay in the access-controlled area; what reaches the family is what someone chose to send them.
More in Features
Try it with your own circle
Binda is on the App Store and Google Play, and runs in the browser. Start free — no card to look around.
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